Confidence-driven information seeking is suboptimal in the context of fake news

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Abstract

In perceptual decision-making, it is well-known that low confidence in a decision promotes information seeking, which increases subsequent decision accuracy. It is unclear, however, whether these mechanisms generalize to more complex domains such as fake news detection. Here, we tested whether confidence also drives information seeking in the context of fake news, whether seeking information improves fake news detection and sharing intentions, and whether we find confidence-driven confirmation biases. In an online study, 314 US citizens indicated whether news headlines were true or fake and could request additional information before finalizing their decision. First, in line with findings from perceptual decision-making, confidence was the main driver of information seeking for both fake and true news. Yet critically, whereas confidence lawfully scaled with decision accuracy for true news items, we found a U-shaped relationship for fake news items: decision accuracy was lowest for intermediate confidence, indicating that for fake headlines confidence is not a reliable signal of headline veracity. Second, while information seeking increased decision accuracy for true news items, for fake news items decision accuracy remained at chance level even after information seeking. Sharing intentions for fake news remained equally unaffected by information seeking, and mostly increased for belief-congruent true items. Finally, we found a confidence-driven confirmation bias for beliefs, but not for sharing intentions. Together, our results clarify that while confidence-driven information seeking adaptively increases decision accuracy for true news items, it is entirely ineffective in the context of fake news.

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