Level of perceived stress in patients undergoing otolaryngology procedures

Introduction: Stress is an inseparable part of human life. The level of its intensity has an adverse impact on life and social functioning. Illness, medical procedures, including diagnostic or curative procedures in the field of otorhinolaryngology arouse a certain level of stress and anxiety in the patient, which significantly affects the process of treatment and convalescence. The aim of this study is to investigate the level of perceived stress in patients undergoing otolaryngological procedures and to identify the factors influencing this stress. Methods: A questionnaire was used as a measurement tool to collect data. The questionnaire was structured in the form of questions, and contained a set of answers that respondents chose or wrote their own answers. Results: The largest group are people aged 56 and over, representing 24% of respondents. On the other hand, the smallest group are people aged 36 to 45, whose share is 15%. The majority of respondents (59%) described the experience of the procedure as "very unpleasant", while 37% described it as "unpleasant". Only a small percentage of respondents (4%) said the survey was "uneventful". There were no cases in which the subjects found the study "pleasant" or "very pleasant". Conclusion: Analysis of these data indicates a potential need to improve patient comfort and support during otolaryngology procedures. Lack or insufficient information can lead to increased levels of stress and anxiety in patients, while detailed information can help to increase their comfort and confidence in a medical procedure. Additionally, psychological support and the creation of a comfortable environment can also significantly contribute to improving the patient experience during otolaryngology procedures.