Educational Leadership Flaws During the COVID-19 Pandemic: Implications for Online Learning in the 21st Century

This qualitative exploratory study investigates the challenges encountered by university administrators, lecturers, and students during the COVID-19 pandemic in Ghana, with a focus on educational leadership flaws and their implications for online learning. Semi-structured interviews were conducted with 20 participants from IJKL University (pseudonym), revealing key themes from the findings namely: Fear of education disruption, managerial leadership failure, and technological and technical infrastructure challenges. The findings highlight the need for effective managerial leadership and policy reforms to address the constraints hindering successful online teaching, learning, and examinations in higher education institutions. The study's implications emphasize the importance of proactive leadership, infrastructure development, and faculty training to ensure quality online education in the 21st century. Successful e-learning Education Model has been developed from the empirical data of the current study aimed at providing guidance to school leaders to run schools with absolute competence taking into consideration sudden eruption of emergency situations.