Optimising Care Quality in Residential Facilities: The Role of Electronic Health Records (EHR) in Streamlining Healthcare Delivery

The integration of technology in healthcare has revolutionized patient data management and service delivery, with Electronic Health Records (EHRs) playing a central role. EHRs are digital repositories that allow healthcare providers to efficiently access, manage, and share patient information, replacing traditional paper records. This study examines the significant impact of EHRs on healthcare delivery and their financial benefits. EHRs enable real-time access to patient data, promoting coordinated, patient-centred care among providers. Embedded decision support tools enhance clinical decision-making, while EHRs also support population health by monitoring trends and identifying groups needing early intervention. Financially, EHR adoption streamlines administrative tasks, reduces paperwork, and improves billing accuracy, leading to operational efficiencies and cost savings vital for healthcare organizations. To deepen understanding, a questionnaire survey gathers insights from patients and providers on EHR familiarity, concerns, and expectations. The study highlights EHR benefits such as improved data accessibility, enhanced care quality, and operational efficiency, contributing to better healthcare outcomes and financial health. It also addresses regulatory compliance challenges and presents case studies of successful EHR integration. Finally, emerging technologies and trends shaping the future of EHRs are discussed, underscoring their ongoing importance in advancing healthcare.