Perspectives and Realities of Disengagement Among Younger Generation Y and Z Workers in Contemporary Work Dynamic

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Abstract

The disengagement of younger workers, particularly from Generations Y and Z, is a growing concern in contemporary organizational environments. This study analyzes the factors influ-encing disengagement and the organizational strategies that can reduce its impact. A literature review was conducted, covering studies published between 2014 and 2024, with the selection of publications based on relevance, indexing, and thematic alignment. The findings indicate that disengagement results from multiple factors, including inadequate leadership, ineffective com-munication, digitalization and new technologies, misalignment between well-being policies and employee needs, lack of autonomy, limited professional development opportunities, workplace injustice and inequality, ineffective evaluation and reward systems, misalignment between per-sonal values and organizational culture, a hostile or toxic work environment, economic insecurity and job instability, and frequent organizational changes. To address disengagement, organiza-tions should implement physical and mental well-being programs, encourage regular breaks, promote healthy lifestyle campaigns, provide psychological support, and create ergonomic work environments. Additionally, they should foster professional growth through continuous training, mentoring, and transparent recognition and reward systems. Organizational communication must be open and effective, ensuring transparency and active employee participation. The adoption of remote work policies and flexible schedules, along with investments in technology and collaboration tools, also helps maintain engagement. These strategies promote employee satisfaction, motivation, and organizational commitment among workers, particularly those from Generations Y and Z, so organizations must adapt to the evolving expectations of the workforce to prevent long-term negative effects, such as decreased productivity and higher turnover, compromising their competitiveness and sustainability.

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