Working conditions, security and grievance management among Bundibugyo virus response personnel: exploratory findings from an anonymous survey in eastern Democratic Republic of the Congo

Problem: Response personnel in the 2026 Bundibugyo virus disease (BVD) outbreak in eastern Democratic Republic of the Congo work amid protracted conflict and fragile health systems. Working conditions, security exposure and grievance handling were widely reported as sources of stress but had not been documented systematically. Approach: We conducted an anonymous, self-administered online survey in French among BVD response personnel in North Kivu, Ituri and South Kivu, covering staffing, EPI supply, remuneration, security incidents, grievances and psychosocial well-being. Of 55 submissions, 54 respondents consented and were analysed; denominators fall further, to 21, for grievance items because of within-survey drop-off. Findings are descriptive. Local setting: Respondents (94% men) worked for the Ministry of Health, international non-governmental organizations, the Red Cross and as unpaid volunteers, mostly with one to three months on the response. Relevant changes: 61% judged staffing insufficient; 67% had one or no rest day per week. 63% reported EPI stock-outs and 43% had performed a task judged riskier than necessary. 44% had pay delayed, partial or unpaid though promised, and 85% had advanced personal funds for work costs. 67% reported a security incident in three months; among the smaller subgroup reaching the grievance questions, 57% feared reprisal. Lessons learnt: Staffing, supply, payment and security shortfalls compound one another and are visible to communities; weak grievance channels and fear of reprisal let them persist unaddressed. Working conditions, security and grievance management should be monitored as core infection-prevention-and-control and occupational-risk indicators, not as a peripheral human-resources matter.