Field Investigation of Thermal Comfort and Indoor Air Quality Analysis Using a Multi-Zone Approach in a Tropical Hypermarket

Indoor environmental quality (IEQ), encompassing thermal comfort and indoor air quality (IAQ), plays a crucial role in occupant well-being and operational performance. Although widely studied individually, integrating thermal comfort and IAQ assessments remains limited, particularly in large-scale tropical commercial settings. Hypermarkets, characterised by spatial heterogeneity and fluctuating occupancy, present challenges that conventional HVAC systems often fail to manage effectively. This study investigates thermal comfort and IAQ variability in a hypermarket located in Gombak, Malaysia, under tropical rainforest conditions based on the Köppen–Geiger climate classification, a widely used system for classifying the world’s climates. Environmental parameters were monitored using a network of IoT-enabled sensors across five functional zones during actual operations. Thermal indices (PMV, PPD) and IAQ metrics (CO2, TVOC, PM2.5, PM10) were analysed and benchmarked against ASHRAE 55 standards to assess spatial variations and occupant exposure. Results revealed substantial heterogeneity, with the cafeteria zone recording critical discomfort (PPD 93%, CO2 900 ppm, TVOC 1500 ppb) due to localised heat and insufficient ventilation. Meanwhile, the intermediate retail zone maintained near-optimal conditions (PPD 12%). Although findings are specific to this hypermarket, the integrated zone-based monitoring provides empirical insights that support the enhancement of IEQ assessment approaches in tropical commercial spaces. By characterising zone-specific thermal comfort and IAQ profiles, this study contributes valuable knowledge toward developing adaptive, occupant-centred HVAC strategies for complex retail environments in hot-humid climates.