E-commerce Offender Script Analysis: A Novel Approach to Profile Cyber Offenders in E-commerce

This study explores the integration of crime script analysis and neutralization theory to create a novel framework for profiling cyber offenders in the e-commerce sector. As e-commerce continues to expand globally, it faces increasing risks from both criminal and deviant behaviors. The framework aims to delineate the actions and behaviors of cybercriminals and non-criminal deviants, offering a comprehensive approach to cybersecurity and fraud prevention. By examining the distinctions between criminal and unethical activities, it provides e-commerce organizations with actionable insights to enhance their cyber incident response strategies. The proposed framework not only aids in understanding cyber offender behavior but also contributes to the broader field of cybercrime profiling. This research is critical for e-commerce stakeholders, including merchants and financial institutions, who must navigate the complexities of cyber threats in their daily operations.