Transformational Leadership and Telemedicine Acceptance: Predicting Providers’ Intention to Use Emergency Teleophthalmology

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Abstract

Purpose Determinants of telemedicine adoption among emergency eye care providers remain poorly understood. This study examines the role of transformational leadership in technology acceptance of live inter-provider teleophthalmology. Methods A cross-sectional online survey of 254 emergency and eye care professionals in the United States assessed perceived usefulness (PU), intention to use (IU), subjective norms (SN), self-efficacy (SE), and transformational leadership (TL) using validated scales. Confirmatory factor analysis and covariance-based structural equation modeling evaluated a modified Technology Acceptance Model in which leadership and subjective norms were specified as contextual factors influencing IU directly and indirectly through PU, with self-efficacy specified as an antecedent of PU. Results Of the 244 respondents included in analysis (96.1% completion rate), 51% were female, 31% were emergency physicians, and 19% were eye care specialists. The mean factor-based score for intention to use teleophthalmology was 3.74 (± 0.95) on a 5-point scale. The modified TAM demonstrated acceptable model fit and explained 67.5% of the variance in IU. Perceived usefulness was the strongest predictor of intention to use (β = 0.66). Transformational leadership (β = 0.37) and subjective norms (β = 0.47) showed significant positive effects on IU, largely mediated through PU. Self-efficacy was not significantly associated with PU (β = 0.18, p = 0.105). Conclusions The model predicted intention to use live teleophthalmology and identifies transformational leadership as an important driver of acceptance through both direct and indirect effects. Leadership engagement may play a supportive role in broader acceptance of teleophthalmology technology in emergency eye care.

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