Impact of Intelligent Tourism Systems on Traveler Stress Reduction and Life Satisfaction

This study examines how Intelligent Tourism Systems (ITS) affect tourist stress and life satisfaction by shifting smart tourism research from efficiency to well-being. A quantitative cross-sectional study was conducted on 350 leisure travelers who had recently utilized ITS. The direct and indirect relationships between ITS usage, traveler stress, and life satisfaction were examined using SEM, confirmatory factor analysis, and hierarchical regression. Stress is used to link technology usage to well-being, and ITS utilization considerably reduces passenger stress and boosts life satisfaction. The study's cross-sectional design makes it difficult to draw causal conclusions, but it does suggest that longer-term experimental and longitudinal studies are needed to examine links over time and other psychological mediators like trust, perceived control, and emotional involvement. User-centered, low-friction, emotionally intelligent tourism technology may help establish sustainable destinations. These devices should alleviate cognitive overload and promote passenger well-being. The Stimulus-Organism-Response paradigm and stress-coping theory are used to define digital happiness as a psychological consequence of ITS, which affects visitors' well-being beyond functional efficiency.