User-Centered Design for Skill Acquisition in Nigerian Automobile Training Institutes: Case Study Insights

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Abstract

Nigerian road transport relies heavily on automobiles, yet the technical skills for maintaining modern vehicles lag due to suboptimal training environments. This article examines how user-centered design of educational facilities can enhance learning in automobile training institutes. Drawing on case studies of Peugeot Automobile Nigeria (PAN) Learning Centre in Kaduna, Industrial Skills Training Centre (ISTC) in Kano, and the Automotive Engineering Department at Ahmadu Bello University (ABU) Zaria, we identify key facilities and design factors that facilitate effective skill acquisition. A qualitative case study approach was adopted, using structured questionnaires and checklists to gather data from students and instructors on the learning environment. Findings reveal that while basic infrastructure for physical comfort (ventilation, lighting, safety) is generally adequate, critical gaps exist in social learning spaces, spatial flexibility, and technology integration. Technology-enhanced learning tools, flexible multi-purpose workshops, and collaborative spaces were minimal in the institutes studied, reflected in low user satisfaction scores for those factors. In contrast, well-ventilated, well-lit classrooms and workshops were present, supporting learners’ physical well-being. The study underscores that 21st-century automotive training requires not only modern equipment but also adaptive learning spaces that encourage interaction and hands-on practice. We conclude that incorporating user-centered design principles, ranging from ergonomic environmental features to spaces that support collaboration and emerging technologies, can substantially improve students’ learning experience and skill proficiency. Recommendations are provided to guide the design of future automobile training centers in Nigeria, emphasizing an integrated approach to facility planning that aligns the physical environment with pedagogical needs.

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