An Examination of the Relationships Between Organizational Support, Trust, Identification, and Commitment Among Disabled Healthcare Workers Employed in Public Hospitals in Turkey

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Abstract

Objective Despite being a critical but underrepresented workforce component of the healthcare system, disabled healthcare professionals working in the health sector may experience different organizational experiences than other employees due to the structural and psychosocial barriers they face in the work environment. In this context, this study aims to examine the structural relationships between perceived organizational support, organizational trust, organizational identification, and organizational commitment among disabled healthcare professionals working in public hospitals in Turkey. Methods A cross-sectional study was conducted on 316 disabled healthcare professionals working in 15 public hospitals in Ankara between November 2023 and February 2024. Data were collected using a survey method. The structural validity of the scales used in the research was examined with confirmatory factor analysis, their reliability with the internal consistency coefficient, and the relationships between variables with structural equation modeling. Results It was found that perceived organizational support positively and significantly affected both organizational trust (p < .001; β = 0.808) and organizational commitment (p = .012; β = 0.258); while organizational trust positively and significantly affected both organizational identity (p < .001; β = 0.774) and organizational commitment (p = .016; β = 0.322). Conclusion Strengthening organizational support mechanisms is critical for enabling disabled healthcare professionals to develop positive attitudes towards their organizations. The findings are expected to contribute to the development of inclusive human resources policies in public hospitals and the planning of interventions aimed at improving the organizational well-being of disabled healthcare professionals.

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