Diversity Management and Its Relation to Organizational Culture as Perceived by Nurse Managers

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Abstract

Background: The interactions that occur in the healthcare sector are influenced by the various social and cultural dimensions associated with the individuals involved. This means that health professionals will encounter many challenges and ongoing issues when attempting to deliver healthcare services to patients from differing socio-cultural backgrounds. Culturally competent health professionals can offer high-quality care to patients because of the increasing diversity of the patient population. Additionally, the presence of a diverse workforce allows for improved communication between staff members, contributes to an organization’s development of various viewpoints, and promotes an overall positive workplace culture that maximizes an organization’s performance potential. For this reason, managing diversity in an organization is an effective strategic method to foster the integration of healthcare services, better coordinate patient care, improve patient outcomes, establish fair systems, and develop an organizational culture that positively supports the delivery of healthcare. This study investigated the relationship between diversity management and organizational culture as perceived by nurse managers. Methods: A descriptive correlational research design was used. The study addressed three research questions :(1) How do nurse managers perceive the implementation and effectiveness of diversity management ?(2) How nurse managers perceive organizational culture within their healthcare organizations?(3)What is the relationship between diversity management and organizational culture ? a convenience sample of nurse managers with at least one year of experience was recruited from selected intensive and intermediate care units at the national heart institute affiliated with Cairo university .data were collected using five tools: personal characteristics data sheet, diversity management knowledge questionnaire, diversity management skills questionnaire, diversity management attitude questionnaire, and an organizational culture questionnaire. Results: The results of the study concluded that there was a significant statistical positive correlation (r=0.15, p=0.03) Between total diversity management perception and total organizational culture. Nurse managers who reported higher level of diversity management also perceived a more positive and supportive organizational culture. Conclusions: Diversity management is an essential contributor to organizational culture in healthcare setting. Strengthening and expanding diversity management practices can enhance culture competence, improve teamwork, communication and support equitable care delivery. Healthcare institutions are encouraged to adopt comprehensive diversity strategies to foster a healthy, inclusive and sustainable environment. Trial registration: Not applicable (observational study; no healthcare intervention on human participants).

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