Evolution of Bionic Advisor from Collaboration of Human & Artificial Intelligence in Finance

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Abstract

Purpose – Artificial Intelligence (AI) is an automation and analytical tool that lacks human intuition and specific contextual sensitivity. The adoption of AI for business decision-making in Finance is crucial, necessitating human-AI collaboration. The research aims to understand the factors behind the adoption and the resistance towards AI and explore the evolving role of Finance Manager in the era of AI. This research proposes a hybrid intelligence conceptual model of Bionic Advisor (BA) wherein human intelligence coalesces with AI. Methodology – The research adopts a systematic literature review (SLR) combined with cause-and-effect analysis. Qualitative factors from research articles have been derived through manual content analysis. Fishbone analytical framework has been used to derive relationships among the factors influencing the model. The model is grounded in multidisciplinary theories. Findings – The insight from this research conceptualises a unique hybrid model of BA. This research and analysis reveal that the BA model will develop synergistic intelligence. This synergetic intelligence will influence business decisions to elevate business results efficiently. Finance Manager in this role of BA, will integrate his domain expertise and cognitive ability with AI, enhancing efficacy in business decisions. Originality - Conceptualisation of BA as a role changer to strategic finance business partner contributes to the emerging literature on hybrid intelligence. In this model, the Finance Manager acts as an interpreter and translator for AI. BA model is an emerging paradigm to equip businesses with AI. This research opens avenues for future empirical study on the influence of BA on business decisions.

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