Impact of Emotional Intelligence-based Leadership on Relationship Conflicts and Team Cohesion in Virtual Work Environments: A Study on Malaysian Automobile Industry
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This study investigates the impact of emotional intelligence-based leadership on relationship conflicts and team cohesion in virtual work environments, focusing on the Malaysian automobile industry. Grounded in transformational leadership theory, it highlights the significance of interpersonal management in promoting cohesive and conflict-resilient virtual teams. Data were collected from 405 industry employees, and the analysis, conducted using IBM SPSS and Smart PLS, confirmed the reliability and validity of the variables. The results reveal that individualised consideration, intellectual stimulation, inspirational motivation, and idealised influence significantly affect relationship conflicts and team cohesion. Additionally, emotional expression demonstrates a mediating effect, supported by p-values below 0.05. These findings offer both theoretical and practical insights, contributing to leadership literature and guiding corporate leaders in enhancing virtual team performance through emotionally intelligent leadership approaches. The study holds particular relevance for professionals navigating remote work dynamics in the evolving digital business landscape.
