Trends and Gaps of Netiquette Research: A Scoping Review Guided by the Prisma-scr Framework

In this article, an analysis of the existing literature is carried out. It focused on the netiquette with respect to country, year of publication, aim(s)/objective(s), methodological design, main variable(s), sample details, and measurement methods. This systematic review of the literature has been developed entirely according to the Preferred Reporting Items for Systematic Reviews (PRISMA)-ScR scoping review. The initial search yielded 92 results of which 13 exceeded the inclusion criteria and were analyzed in detail. The result show that netiquette is a field of study that is still in its initial phase, though the empirical studies related to this in increasing as number of empirical studies was found to be maximum in 2024. Further, certain research gaps related to variables, methodology and measurement has been identified. The findings of the study can be significant for government, policy makers, institutions and digital designers and developers to integrate netiquette promoting features, this will be helpful for prioritize digital civility.