Nazarbayev University School of Medicine Master of Public Health Program

Background The COVID-19 pandemic has had a profound effect on the mental health of medical students worldwide. This study aimed to explore how Nazarbayev University medical students experienced and perceived these challenges during the pandemic. Methods A phenomenological qualitative design was applied. Ten students (five male, five female, aged 18–33) participated in semi-structured Zoom interviews between February and March 2022. Interviews were recorded, transcribed verbatim, and analyzed using Braun and Clarke’s thematic analysis framework. Results Four main themes were identified: (1) impacts on wellbeing, including anxiety, depression, burnout, insomnia, and loneliness; (2) effects on education, such as disrupted routines, increased workload, and difficulties with online learning; (3) coping mechanisms, with students relying mainly on family support, hobbies, and physical activity, while formal psychological support was rarely accessed; and (4) professional identity formation, where many students expressed increased social responsibility and engagement in volunteering. Participants emphasized concerns about infection risks, academic performance, reduced clinical practice opportunities, and uncertainty about the future. Conclusion The pandemic significantly affected medical students’ mental health, academic achievement, and professional development. Targeted interventions, mental health support, and improved educational strategies are needed to mitigate long-term consequences and better prepare students for future health crises.