TOP Solutions for facilitating primary health care delivery for refugees in Iran: a qualitative study

Background The existing challenges in the provision of primary health care (PHC) to refugees is an important issue in governments agendas. Objectives we aimed to identify the most important challenges and corresponding solutions to facilitate PHC delivery for refuges in Iran. Method In this descriptive qualitative study, purposive sampling was used for selecting Participants. Semi-structured interviews were conducted for data collection. Interviews were continued as long as the saturation point was achieved at the 27 st interview. conventional content analysis using an inductive data-driven coding process and theme development used for analyzing the data. Results We extracted the top challenges and solutions. challenges including: language limitations and cultural challenges, Lack of identification and health documents, High rate of movement of their houses and lack of a special comprehensive health center, Lack of identification and health documents, lack of a referral system in Iran, especially for refugees and lack of financial resources, Lack of health literacy, Different cultural, beliefs and social background of refugees, Lack of financial ability to follow the orders of health care providers, lack of the health laws related to refugees, Lack of awareness and responsibility regarding individual and collective health. Accordingly, corresponding solutions were identified. Conclusions we conclude that facilitating PHC delivering for refugees requires taking solutions in areas of economic, social, cultural and political with the consideration of inter-sectoral collaboration.