Evaluation of dentists' knowledge, attitudes, and treatment approaches to emergencies in dental practice: a cross-sectional study

Background Fear and stress associated with dental procedures can lead to emergencies, particularly in patients with underlying systemic diseases. These emergency situations can result in death if not treated promptly and require adequate precautions. In addition to making the correct diagnosis, dentists must also have thorough and complete knowledge of medical treatment. The aim of this study was to evaluate dentists' knowledge and approaches to emergency situations that may arise during treatment. Methods Two questionnaires designed to measure the knowledge, experience, and capabilities of dentists were sent to 450 dentists in Türkiye. These were completed by 300 dentists, and as the reponses were anonymous those who did not respond could not be contacted. Results In the first questionnaire, the highest correct response rate (297 dentists, 97%) was obtained for the question, ‘What is your first approach when syncope occurs during treatment?’ The most incorrect response (126 dentists, 42%) was given to the question regarding patients with a history of anxiety and tetany. For all the questions, the correct response rate was higher than that for the other options. In the second questionnaire, responses to the statement, ‘I avoid treating patients at risk of developing an emergency situation’ were distributed similarly among the options ‘I agree’ (n:78, 26%), ‘I disagree’ (n: 81, 27%), and ‘I am undecided’ (n:84, 28%). To the statement, ‘I have sufficient knowledge and experience in emergency situations,’ 99 dentists (33%) responded ‘I am undecided’, and for the last three statements, 114 (38%), 117 (39%), and 126 dentists (42%) selected ‘I agree’ as their response, respectively. Conclusion The findings of this study revealed that dentists generally have sufficient knowledge to manage emergency situations, as indicated in the first questionnaire. However, the results of the second questionnaire showed that the participants had different opinions regarding the treatment of patients at risk of developing emergency conditions. Therefore, comprehensive training programs that reinforce theoretical knowledge and develop practical skills are necessary for dentists.