Assessing the Strength of District Health Information Management System II (DHIMS2) as a Data Management Platform in Korley-Klotey Municipality

Background: Timely, complete, and reliable health information is essential for effective planning and management of health services. Ghana’s District Health Information Management System II (DHIMS2) was developed to improve health data access and use, but its real-world performance and usability remain underexplored. Methods: A facility-based cross-sectional study was conducted among 181 DHIMS2 users in the Korle-Klottey Municipality. Data were collected through structured electronic questionnaires and analyzed using SPSS to assess the system’s technical and functional performance, data quality, and influence on decision-making. Results: DHIMS2 demonstrated a 27% high level of system resilience in data collection, entry, and reporting. Respondents reported ease of data access and interpretation at all levels. While 13.3% cited improved decision-making, 3.9% identified the need for enhanced error messaging, and 1.7% raised concerns about centralized training. Challenges included irregular system maintenance (22%), inadequate communication on updates (11%), and limited internet access (14.1%). Conclusion: DHIMS2 shows strong potential as a health data management tool, supporting timely decision-making. However, improvements in user feedback systems, grassroots training, and system stability are necessary to optimize its impact on health information quality and service delivery.