An Evaluation of Physical Facilities and Workflow at the 3 Tesla MRI Scan Center in a Tertiary Care Hospital

Introduction: Magnetic Resonance Imaging (MRI) is a cornerstone of modern medical diagnostics, offering high-resolution, non-invasive imaging of anatomical and pathological conditions. With the increasing demand for advanced diagnostic modalities, understanding the physical facilities and workflow of MRI centers is essential for improving healthcare delivery. This study evaluates the infrastructure and operational efficiency of a 3 Tesla MRI scan center in a tertiary care hospital in India. Methodology: A cross-sectional study was conducted at Kasturba Hospital, Manipal—a tertiary care teaching hospital equipped with 1.5T and 3T MRI systems. The evaluation involved a detailed assessment of the 3T MRI center’s layout, area allocation, equipment inventory, patient facilities, staffing, and workflow processes. Data were collected through observation and documentation review in collaboration with the Radiology and Hospital Administration departments. Results: The 3T MRI center, housing a United Imaging UMR 780 machine, spans 3804 sq. ft. and includes a fully equipped diagnostic and patient-care environment. It features zone-based safety compliance, modern infrastructure, MRI-compatible equipment, and robust fire safety systems. Patient care areas include air-conditioned waiting lounges, clear signage, and accessible restrooms. The operational workflow—from patient registration to post-scan reporting—is streamlined through coordinated efforts between administrative and clinical teams. Discussion: The study highlights the center’s adherence to national and international safety standards, such as the ACR’s four-zone safety model. Efficient patient flow, timely reporting via PACS, and use of MRI-compatible technology contribute to a high standard of diagnostic service. The integration of comfort-focused design and operational efficiency fosters a patient-centric approach. Conclusion: The 3 Tesla MRI scan center at Kasturba Hospital exemplifies a well-functioning, technologically advanced imaging facility. Its layout, safety infrastructure, and workflow practices serve as a model for tertiary care MRI services. Continued focus on technology upgrades and staff training will sustain and enhance its service quality and diagnostic capabilities.