Determining the Effectiveness of Responsibility and Recognition Roles on Employee Engagement and Performance

This study seeks to determine the effectiveness of recognition or responsibility roles on employee engagement and performance. The study aims to provide a detailed explanation of how recognition and responsibility can be utilized to boost employee engagement and performance through a combination of qualitative and quantitative research methods. A mixed methods approach was employed whereby quantitative aspects included surveys designed for obtaining data about the perception and among other subjects, while qualitative interviews provided more insights into the motivations and attitudes of the employees. This study targeted a population of agricultural employees of Charles Stewart Day Old Chicks in Chegutu Zimbabwe. 82 respondents were selected using Random Sampling Technique among 448 employees. Two conceptual frameworks were applied to determine the effectiveness of responsibility and recognition on employee engagement and performance. The final sample consisted of 82 questionnaires. Descriptive and inferential statistics were used to analyze data in this study. The data were then analyzed by means of summarizing, classifying, tabulating, and using SPSS and Microsoft office tools. There is a statistically significant positive between recognition, responsibility, and employee performance at CSDOC, as determined by correlation analysis > 0.5 average 0.68. It was reported that the link between employee recognition and performance was positive. The recommendation is having a structured recognition program to increase employee performance and engagement. Collaboration among employees is also encouraged to increase employee engagement. Training and development will provide necessary resources required for effective delegation. Further research is needful, although this survey showed a link between recognition and engagement, exploring in further detail how these translate to defined metrics (productivity, customers, profit) would strengthen the business case of investing in engagement strategies.