Digital Transformation in Law Firms: A Quantitative Assessment of Strategic Drivers, Ambidexterity, and Measurement Orientation
Listed in
This article is not in any list yet, why not save it to one of your lists.Abstract
This study investigates the dynamics and strategic implications of digital transformation within law firms through a quantitative analysis of 326 validated survey responses. Building on a four-dimensional hybrid methodology, the research operationalizes key constructs—digital transformation management, innovation ambidexterity, and measurement orientation—and examines their interrelations using exploratory and confirmatory factor analyses, as well as structural equation modeling. Results indicate that while digital transformation and ambidexterity both positively influence measurement orientation, no direct relationship exists between them. Instead, managerial perceptions of risk and opportunity serve as a cognitive mechanism mediating these effects. The findings challenge assumptions regarding automatic synergy between transformation and innovation, underscoring the importance of strategic sensemaking in navigating digital change. Methodologically, the study demonstrates the value of a multi-modal data collection strategy and rigorous psychometric validation. These insights contribute to a nuanced understanding of how legal organizations manage digitalization and highlight the centrality of perception in shaping strategic outcomes.