Transformational Leadership's Impact on Employee Burnout and Managerial Performance: Organizational Citizenship Behavior as Mediator and Employee Empowerment as Moderator

Transformational leadership is a critical determinant in shaping employee behavior and facilitating organizational cultural changes. However, the current research demonstrates a significant gap in practice-oriented studies regarding the industry-specific adaptability of transformational leadership, particularly in the logistics sector, where spatiotemporal flexibility is paramount. This paper examines the underlying mechanisms within organizational management systems by the transformational leadership’s impact on employee burnout and managerial performance. Drawing on the data from 103 valid samples collected through a "snowball" online survey distributed across five logistics companies, the research employs structural equation modeling (SEM) for analysis. The findings reveal that transformational leadership reduces employee burnout and enhances managerial performance. Organizational citizenship behavior plays a mediating role in these relationships. Employee empowerment shows a moderating effect in these relationships. This work advances transformational leadership theory by elucidating its multifaceted impacts through mediating and moderating mechanisms, offering practical insights for improving organizational effectiveness in the transportation sector.