ChatGPT or the Language Genie: Perspectives and Lived Experiences of Students in Tunisia

Background Since its inception in 2022, ChatGPT has been hailed as a revolutionary tool, particularly among students who view it as a solution to various academic queries and tasks. Its instant feedback on numerous subjects has eased academic burdens and enhanced learning experiences. The tool has rapidly gained popularity as it offers personalized assistance and fosters independent learning among students worldwide. This study sets out to assess students' perceptions and attitudes towards using ChatGPT in their learning and report on their lived experiences with the tool. Specifically, this research aims to identify the potential benefits and risks of using ChatGPT in higher education settings, explore students' attitudes towards the tool, and assess the level of acceptance of ChatGPT and its implications for learning and conducting research. Methods A survey of 686 students gathered quantitative and qualitative data on their perceptions and experiences with ChatGPT, following the Technology Acceptance Model (TAM). To gain more in-depth insights, the survey included a final open-ended question: "Can you share a specific experience where ChatGPT was particularly helpful or challenging for you in finding information or answering questions?" Students’ responses to this question produced 24,000 words of raw text in Arabic, English, and French. This corpus was then subjected to thematic content analysis. Results Findings reveal ChatGPT's popularity among students for its interactive and personalized learning capabilities. While students expressed a strong intention to use and recommend ChatGPT, they also approached it cautiously, noting concerns about privacy, reduced critical thinking skills, and academic integrity. Quantitative data paints a compelling picture of ChatGPT's positive reception among students in Tunisia, with many expressing enjoyment and interest in the tool. ChatGPT offers a pleasurable and engaging experience, fostering active participation. Qualitative analysis reveals a nuanced relationship, with students recognizing both the benefits and limitations of ChatGPT, often framing their experiences in a "Yes... But..." manner.