Unlocking Diversity's Potential: Challenges and Strategies for Human Resource Management in Higher Education, A Case of the University of Botswana

This study investigates the challenges and benefits of human resource diversity management at the University of Botswana, addressing a significant gap in existing literature concerning human resource practices in Botswana's state universities. Utilizing a descriptive research design, data were collected through a combination of quantitative and qualitative methods, including surveys and interviews with 98 administrative staff members. Findings reveal a diverse workforce characterized by variations in gender, age, race, and religion, which offers opportunities for enhanced innovation and problem-solving. However, challenges such as language barriers, religious differences, and social groupings hinder effective diversity management. The study recommends the implementation of a comprehensive diversity policy prioritizing qualifications and experience, alongside continuous diversity training to foster inclusivity. Additionally, it advocates for policy reforms to attract international talent. The insights gained contribute to the broader understanding of diversity management within higher education contexts in Botswana and beyond.