Nurses’ Perception of Nursing Care Quality and Associated Factors in Jimma Town Public Hospitals, 2023. A Mixed Study

Abstract Background: Nurses’ perception of nursing care quality is related to their impression of the quality of care they deliver. There is a paucity of information about nurses’ perceptions of nursing care quality. Therefore, this study aimed to assess nurses’ perception of nursing care quality and associated factors in Jimma Town public hospitals, Southwest, Ethiopia, 2023 Methods: A mixed study design was employed among nurses working in Jimma Town public hospitals. Data were collected using a self-administered questionnaire and a semi-structured interview by simple random and purposive sampling techniques. Data were analysed using SPSS for quantitative data and narrative analysis for qualitative data. Result: Of the total 364 nurses about 50.50% (95%CI, 45. 39, 55.71) of them perceived nursing care quality delivered to the patient as good. Work experience of >10 years (AOR=5.16, 95%CI (1.87, 14.24), having an educational level of BSc and above (AOR=4.04, 95%CI (1.65, 9.95), working in referral hospital, (AOR=4.13, 95% CI, (1.72, 9.89)), working in the favorable work environment (AOR=3.29, 95%CI (1.90, 5.66) and being satisfied on one’s job (AOR=2.20, 95%CI (1.30, 3.74) were statistically associated with nurses perception of nursing care quality. Conclusion and Recommendation: Nurses working in Jimma Town public hospitals split in half on their perception of the nursing care quality they render to the patients. Therefore, nurses, hospitals, and nurse managers have to work together to address factors affecting nurses’ perception of nursing care quality.