Key Management Indicators to Increase Productivity in an Ice Plant

This research implemented management indicators to increase produc-tivity at the ice plant, seeking to align with SDG 9 through the construc-tion of resilient infrastructure, promoting sustainability and innovation. The overall objective was to improve plant productivity through the ap-plication of management indicators. The research was applied, with a quantitative approach and a pre-experimental design, analyzing produc-tion records. Results showed a 52.49% increase in production and a 107.65% increase in gross profit, with 52.50% of production capacity be-ing utilized. These improvements were attributed to the implementation of a balanced scorecard, standardization, the Kanban board, enhanced maintenance management, and staff training. Additionally, raw material productivity increased by 7.66%, labor productivity by 130.02%, and total productivity by 53.37%. These improvements were demonstrated through inferential testing, yielding a p-value of 0.006 (p < 0.05), thus confirming the hypothesis. In conclusion, the establishment of management indica-tors enabled the implementation of significant improvement actions within the organization.