Trust as the Wormhole of Organizational & Social Change: Building Bridges & Accelerating Progress

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Abstract

This study explores the critical role of trust as an accelerant for organizational and social change. Drawing on mixed-methods research conducted across 27 organizations, this investigation conceptualizes trust as a "wormhole" that creates pathways for change to propagate rapidly through social systems, bypassing traditional barriers of resistance and institutional inertia. The findings demonstrate significant correlations between trust levels and change implementation velocity (r = .61, p < .001), with high-trust environments showing 42% faster implementation timelines. Using structural equation modeling, the research identifies key mechanisms through which trust operates as a change catalyst, including reduced resistance, enhanced information flow, and improved decision-making efficiency. The study presents a multi-level framework for understanding trust as a change accelerant and provides evidence-based strategies for practitioners navigating complex organizational transformations. Importantly, this analysis acknowledges contextual factors that moderate the trust-change relationship, including power dynamics, cultural contexts, and organizational structures. These findings contribute to both theoretical understanding and practical approaches to leveraging trust as a strategic asset in change management.

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