Quality Assurance in Open and Distance Learning in Zambia: Policies and Practices

Due to the enormous issues the global education system experienced during the COVID-19 pandemic, there has been a notable trend towards open and remote learning (ODL) as a means of ensuring educational continuity. However, a key area of interest throughout the COVID-19 period was the application of policies and ethical practices in Higher Education Institutions. Other quality difficulties included a lack of engagement, limited access to resources, inadequate support services, etc. This study looks at policies and practices related to quality assurance in open and remote learning in private institutions in Zambia. Using semi-structured interview guides and questionnaires, the study uses a descriptive study design and purposeful sampling to uncover the current state of policies and practices. The Statistical Package for Social Sciences (SPSS) will be used to evaluate the data.