Staycation as a Means of Synergising Resilience and Stakeholder Collaboration for Sustainable Tourism Development: A Roadmap for Crisis Management

Staycations have emerged as a compelling alternative to long-haul travel, attracting visitors through their inclusivity, wallet-friendliness, and eco-consciousness. However, significant gaps remain in theory-based research on its role in resilience, effects on staycation experiences, and stakeholder collaboration for sustainable tourism during crises. Thus, this study investigates how staycations enhance the experiences of staycationers and foster stakeholder collaboration to promote sustainable tourism. A qualitative case study approach, guided by constructivist narrative inquiry, involved in-depth interviews with 21 key stakeholders and a comprehensive analysis of staycation packages from 10 four- and five-star hotels during a crisis. The study draws on stakeholder, collaboration, and social exchange theories, integrated with triple-bottom-line (TBL) principles, to highlight the resilience power of staycations and its contributions to sustainable tourism development. The findings revealed that staycations significantly enhance the sustainability of the industry. Remarkably, stakeholders demonstrated exceptional collaboration, forming an inclusive public-private partnership to address the crisis and advance sustainable tourism development. It emphasises the need for stronger stakeholder collaboration, advocating for a unified approach to destination management over counterproductive competition. Furthermore, a roadmap is proposed for future investigations, focusing on the role of staycations in promoting positive experiences and enhancing stakeholder collaboration for the sustainable development of the tourism industry during crises. The study emphasised the need for further investigation into specific stakeholders to address competitive imbalances during crises, offering insights that serve as a call to action for practitioners and scholars, thereby laying the groundwork for advancing the industry and enhancing destination reputations.