Assessing the Impact of Employees’ Perceptions of Hotels’ Green Intellectual Capital on Career and Life Satisfaction: A Mediating Moderation Model

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Abstract

This study explores how hotel employees perceive green intellectual capital (GIC) and how these perceptions relate to their. Addressing a notable gap in hospitality research, the study builds on the Job Demands–Resources (JD-R) theory to introduce a framework where organizational embeddedness functions as a bridge between GIC and satisfaction outcomes. Additionally, the concept of thriving at work is proposed as a factor that strengthens this relationship. The research utilizes data collected from frontline staff working in four- and five-star hotels in Turkey and applies structural equation modeling for analysis. Results reveal that when employees view GIC positively, they tend to feel more embedded in their organizations, which contributes significantly to greater satisfaction. Notably, this connection becomes even more pronounced among employees who report higher levels of workplace thriving. These insights emphasize the role of sustainability-focused resources in promoting organizational embeddedness and enhancing overall well-being in the hospitality sector.

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