A Hybrid Approach for Battery Selection Based on Green Criteria in Electric Vehicles: DEMATEL-QFD-Interval Type-2 Fuzzy VIKOR

Production involves processes such as raw material extraction, energy consumption, and waste management, which can lead to significant environmental consequences. Therefore, supplier selection based not only on technical performance but also on environmental sustainability criteria has become a fundamental component of eco-friendly manufacturing strategies. Moreover, in the selection of electric vehicle batteries, it is essential to consider customer demands alongside environmental factors. Accordingly, selected suppliers should fulfill company expectations while also reflecting the “voice” of the customer. The objective of this study is to propose an integrated approach for green supplier selection by taking into account various environmental performance requirements and criteria. The proposed approach evaluates battery suppliers with respect to both customer requirements and green criteria. To construct the relational structure, the DEMATEL method was employed to analyze the interrelationships among customer requirements (CRs). Subsequently, the Quality Function Deployment (QFD) model was used to establish a central relational matrix that captures the degree of correlation between each pair of supplier selection criteria and CRs. Finally, to evaluate and rank alternative suppliers, the Interval Type-2 Fuzzy VIKOR (IT2 F-VIKOR) method was applied. The hybrid approach proposed by us, integrating DEMATEL, QFD, and IT2 F-VIKOR, offers significant improvements over traditional methods. Unlike previous approaches that focus independently on customer preferences or supplier criteria, our model provides a unified evaluation by considering both dimensions simultaneously. Furthermore, the use of Interval Type-2 Fuzzy Logic enables the model to better manage uncertainty and ambiguity in expert judgments, yielding more reliable results compared to conventional fuzzy approaches. Additionally, the applicability of the model has been demonstrated through a real-world case study, confirming its practical relevance and robustness in the selection of green suppliers for electric vehicle battery procurement.