A Competency Framework for Electric Vehicle Maintenance Technicians: Addressing the Environmental, Social, and Governance (ESG) Imperatives of the BEV Industry

The fast expanding market of battery electric vehicles (BEVs) demands industry-specific competence requirements for maintenance technicians. We have therefore generated a knowledge structure of BEV maintenance through a literature review and expert consensus. Consensus was achieved following a Delphi study of 15 industry experts through three rounds of refining a broad initial list of competencies. The resulting framework consists of four core competency categories (Professional Knowledge, Professional Skills, Professional Attitude, and Personal Qualities), which are further divided into a total of 24 subcategories and 106 specific indicators that define the boundary of professional skill as well as core skill essentials. This approved tool can be used strategically for workforce grooming, curriculum design for training, and performance assessment in BEV maintenance to ensure that technical workforce capabilities are in line with sustainable mobility targets of the industry.