Barriers to AI Adoption in Supply Chain Management: Perspectives from Industry Leaders

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Abstract

This study explores the adoption of artificial intelligence (AI) in supply chain management, focusing on the challenges, benefits, and strategic considerations organizations face when integrating AI technologies into their operations. The research investigates how AI is reshaping traditional supply chain models, enhancing decision-making, and improving efficiency across various sectors. Through qualitative analysis, the study identifies key barriers to AI adoption, including organizational resistance, lack of skilled personnel, high implementation costs, and insufficient data infrastructure. Furthermore, the research highlights the transformative potential of AI in optimizing supply chain processes such as demand forecasting, inventory management, and logistics coordination. It also examines the critical role of leadership in driving AI initiatives, emphasizing the need for strategic alignment, cross-functional collaboration, and a culture of continuous learning. The study's findings suggest that while AI adoption can lead to significant performance improvements, its successful integration depends on a combination of technological, organizational, and human factors. The paper concludes with a discussion on the future of AI in supply chain management, stressing the importance of addressing both technological and organizational challenges to fully realize the benefits of AI. This research contributes to the growing body of knowledge on AI in supply chain management, offering valuable insights for both academics and practitioners seeking to understand and navigate the complexities of AI implementation.

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