A Study on the Impact of Corporate ESG Management Activities on Organizational Performance: Focusing on Large Manufacturing Companies
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This study examines the impact of ESG (Environmental, Social, and Governance) management activities on organizational trust and commitment among employees in large manufacturing enterprises. Additionally, it investigates the moderating effect of job position on the relationship between ESG management activities and organizational performance. The key findings from the empirical analysis are as follows: First, all three ESG factors—environmental (E), social (S), and governance (G)—had a positive effect on organizational trust. Second, the environmental and governance factors had a positive effect on organizational commitment. However, the social factor exhibited a negative effect on organizational commitment. Third, the environmental factor showed a negative effect on organizational performance. In contrast, the social and governance factors had a positive effect on organizational performance. Fourth, organizational trust was found to enhance organizational commitment significantly, confirming that employees who trust their organization are more likely to be committed to it. Fifth, a strong sense of trust in the organization was shown to contribute positively to organizational performance and competitiveness. Sixth, organizational commitment positively impacted organizational performance, reinforcing the idea that highly committed employees contribute to better outcomes. Seventh, the study confirmed that job position moderated the relationship between ESG management activities and organizational performance, indicating that employees at different hierarchical levels perceive ESG management's impact differently. This study expands the research scope of ESG management beyond marketing, HR, and service industries to focus on employees in large manufacturing enterprises. This provides new insights into how ESG initiatives influence internal organizational dynamics. From a practical standpoint, the findings highlight the necessity of strategic initiatives to ensure employees fully understand and engage with ESG-related policies. To successfully implement ESG management, organizations must develop effective communication and integration strategies that foster employees' recognition of ESG initiatives.