Transformative Response in Office Workplace: A Systematic Review of Post-Pandemic Changes
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The COVID-19 pandemic has significantly redefined the workplace dynamics, necessitating a pivotal shift from traditional on-site work to remote work and hybrid models, leading to further transformations in office design and operational strategies. Through a systematic review of the literature published from 2020 to 2025, this study explores the multifaceted impacts of workplace management transformations. Key major trends include the following: (1) the accelerated adoption of digital technologies; (2) a shift towards hybrid work models; and (3) the integration of health, safety, and sustainability practices in workplace design and operation. By drawing these trends together, this study reveals a permanent shift in how organizations approach workplace management, prioritizing flexibility, resilience, and technology integration to support a diverse and evolving workforce. This research contributes to growing body of literature on post-pandemic workplace strategies, contributing original insights that could shape future organizational policies and enhance workplace design and functionality.