Enhancing Supply Chain Visibility and Resilience Through Information Systems Integration

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Abstract

This study examines the incorporation of information technology to improve visibility and resilience in supply networks. Amid increasing global complexity and volatility, enterprises must embrace innovative digital technology to maintain competitiveness and adaptability. This research utilizes qualitative methodologies, namely in-depth interviews with industry experts and practitioners, to investigate the impact of integrated information systems on supply chain performance. The results indicate that effective integration enhances operational efficiency and promotes real-time data exchange, allowing companies to make prompt, informed choices. The research identifies key themes, including the need of cooperation among supply chain partners, the disruptive effects of technologies like artificial intelligence and blockchain, and the need to cultivate a culture of innovation and trust. Moreover, the study underscores the difficulties encountered in the deployment of these technologies, including financial implications and the need for qualified staff. The research highlights that leadership dedication and a conducive organizational culture are crucial for surmounting these hurdles and successfully harnessing digital change. This study enhances the comprehension of how integrated information systems may enhance supply chain resilience and visibility, providing significant insights for both practitioners and scholars. By underscoring the strategic significance of these systems, businesses may improve their capacity to address disruptions, maintain operational excellence, and attain sustainable development in a fluctuating business landscape.

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