A Systematic Literature Review on Supplier Relationship Management in the Context of Global Supply Chains
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This study explores the evolving dynamics of Supplier Relationship Management (SRM) within the context of global supply chains, emphasizing its strategic importance in achieving resilience, efficiency, and sustainability. As supply chains become increasingly interconnected and complex, SRM has transitioned from transactional processes to a strategic function critical for long-term organizational success. The review highlights the role of trust, collaboration, and mutual benefit as foundational elements in fostering robust supplier relationships. It also examines the transformative impact of emerging technologies, such as blockchain, artificial intelligence, and the Internet of Things, in enhancing transparency, real-time monitoring, and predictive analytics for supplier performance. Additionally, the study emphasizes the importance of resilience and adaptability in supplier partnerships, especially in mitigating risks associated with global disruptions. Cultural variations and power dynamics further influence SRM practices, necessitating tailored strategies for diverse geographic and economic contexts. The increasing integration of sustainability into supplier selection and evaluation processes underscores the growing importance of environmental and social governance in global supply chains. The findings also reveal that performance measurement, innovation, and joint problem-solving are essential for continuous improvement and alignment with strategic goals. By synthesizing recent research, this study provides a comprehensive understanding of SRM's role in driving competitive advantage, fostering innovation, and ensuring long-term sustainability in global supply chains. The insights presented serve as a valuable resource for academics and practitioners seeking to navigate the complexities of supplier management in a rapidly changing global landscape.