Outcome-Based Framework for Gig Work: Enhancing Efficiency in a VUCA World

The Gig Economy (GE) has revolutionized traditional employment structures, emphasizing flexibility and autonomy for workers. However, the absence of a standardized framework often leads to uncertainties regarding work arrangements (WA) and outcomes. In response, we pro-pose an Outcome-Based (O-B) approach tailored to the unique dynamics of the GE in an era marked by high volatility, uncertainty, complexity, and ambiguity (VUCA). Drawing from an extensive literature review and industry insights, a comprehensive framework is developed, highlighting the integration of key elements such as task clarity, performance evaluation, and incentive mechanisms. Moreover, this framework considers the implications for various stake-holders, including gig workers, platform operators, and regulatory bodies. By aligning work ex-pectations with measurable outcomes, this approach seeks to enhance efficiency, accountability, and satisfaction within the GE ecosystem. The implications of adopting such a framework are discussed in terms of its potential to foster mutual trust, mitigate conflicts, and promote sus-tainable growth in the evolving landscape of flexible WA.