Exploring overcrowding trends in an inner city emergence department in the UK before and during COVID-19 epidemic

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Abstract

Background

The COVID-19 pandemic and the associated lockdowns have caused significant disruptions across society, including changes in the number of emergency department (ED) visits. This study aims to investigate the impact of three pre-COVID-19 interventions and of the COVID-19 UK-epidemic and the first UK national lockdown on overcrowding within University College London Hospital Emergency Department (UCLH ED). The three interventions: target the influx of patients at ED (A), reduce the pressure on in-patients’ beds (B) and improve ED processes to improve the flow of patents out from ED (C).

Methods

We collected overcrowding metrics (daily attendances, the proportion of people leaving within 4 h of arrival (four-hours target) and the reduction in overall waiting time) during 01/04/2017–31/05/2020. We then performed three different analyses, considering three different timeframes. The first analysis used data 01/04/2017–31/12–2019 to calculate changes over a period of 6 months before and after the start of interventions A-C. The second and third analyses focused on evaluating the impact of the COVID-19 epidemic, comparing the first 10 months in 2020 and 2019, and of the first national lockdown (23/03/2020–31/05/2020).

Results

Pre-COVID-19 all interventions led to small reductions in waiting time (17%, p  < 0.001 for A and C; an 9%, p  = 0.322 for B) but also to a small decrease in the number of patients leaving within 4 h of arrival (6.6,7.4,6.2% respectively A-C, p  < 0.001).

In presence of the COVID-19 pandemic, attendance and waiting time were reduced (40% and 8%;  p  < 0.001), and the number of people leaving within 4 h of arrival was increased (6%,p < 0.001). During the first lockdown, there was 65% reduction in attendance, 22% reduction in waiting time and 8% increase in number of people leaving within 4 h of arrival ( p  < 0.001). Crucially, when the lockdown was lifted, there was an increase (6.5%, p  < 0.001) in the percentage of people leaving within 4 h, together with a larger (12.5%, p  < 0.001) decrease in waiting time. This occurred despite the increase of 49.6%(p < 0.001) in attendance after lockdown ended.

Conclusions

The mixed results pre-COVID-19 (significant improvements in waiting time with some interventions but not improvement in the four-hours target), may be due to indirect impacts of these interventions, where increasing pressure on one part of the ED system affected other parts. This underlines the need for multifaceted interventions and a system-wide approach to improve the pathway of flow through the ED system is necessary.

During 2020 and in presence of the COVID-19 epidemic, a shift in public behaviour with anxiety over attending hospitals and higher use of virtual consultations, led to notable drop in UCLH ED attendance and consequential curbing of overcrowding.

Importantly, once the lockdown was lifted, although there was an increase in arrivals at UCLH ED, overcrowding metrics were reduced. Thus, the combination of shifted public behaviour and the restructuring changes during COVID-19 epidemic, maybe be able to curb future ED overcrowding, but longer timeframe analysis is required to confirm this.

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  1. SciScore for 10.1101/2021.01.20.21250150: (What is this?)

    Please note, not all rigor criteria are appropriate for all manuscripts.

    Table 1: Rigor

    NIH rigor criteria are not applicable to paper type.

    Table 2: Resources

    No key resources detected.


    Results from OddPub: We did not detect open data. We also did not detect open code. Researchers are encouraged to share open data when possible (see Nature blog).


    Results from LimitationRecognizer: We detected the following sentences addressing limitations in the study:
    The choice of statistical modelling in this study has some limitations. Our method, interrupted time series, can effectively compare changes in outcomes for successive groups of patients before and after ED interventions/lockdown started, and is therefore fit for the purpose of this study. But whilst such regression modelling is useful in drawing conclusion for the duration of the study where fitted curves mimic the data, the presence of turning points in the non-linear fits makes them unreliable for prediction beyond the period for which data are available. An alternative would be to develop and utilise queuing theory models e.g.[45], that model the flow of patients through a system. Another possible future direction in research would be use of automated learning systems, rooted in higher-order statistical methods e.g. machine learning, that will allow real-time assessment of patients arriving at ED. A recent review [46] has collated the existing literature on the application of AI methods in emergency medicine, concluding that although some attempts have been made in the field, this an emerging field that will benefit from application of tailor-made machine learning algorithms for real-life assessment of, for example, arrival and triage assessment. Future work could combine the use of Electronic Health Records and robust machine learning algorithms.

    Results from TrialIdentifier: No clinical trial numbers were referenced.


    Results from Barzooka: We did not find any issues relating to the usage of bar graphs.


    Results from JetFighter: We did not find any issues relating to colormaps.


    Results from rtransparent:
    • Thank you for including a conflict of interest statement. Authors are encouraged to include this statement when submitting to a journal.
    • Thank you for including a funding statement. Authors are encouraged to include this statement when submitting to a journal.
    • No protocol registration statement was detected.

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