Understanding care-seeking of pregnant women from underserved groups: A systematic review and meta-ethnography

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Abstract

Background

Delayed or reduced antenatal care use by pregnant women may result in poorer outcomes. ‘Candidacy’ is a synthetic framework which outlines how people’s eligibility for healthcare is jointly negotiated. This meta-ethnography aimed to identify – through the lens of candidacy – factors affecting experiences of care-seeking during pregnancy by women from underserved communities in high-income countries (HICs).

Methods

Six electronic databases were systematically searched, extracting papers published from January 2018 to January 2023, updated to May 2025, and having relevant qualitative data from marginalised and underserved groups in HICs. Methodological quality of included papers was assessed using the Critical Appraisal Skills Programme. Meta-ethnography was used for analytic synthesis and findings were mapped to the Candidacy Framework.

Results

Studies (N=51), with data from 1,347 women across 14 HICs were included. A total of 12 sub-themes across five themes were identified: (1) Autonomy, dignity, and personhood; (2) Informed choice and decision-making; (3) Trust in and relationship with healthcare professionals; (4) Differences in healthcare systems and cultures; and (5) Systemic barriers. Candidacy constructs to which themes were mapped were predominantly joint- (navigation of health system), health system- (permeability of services), and individual-level (appearances at health services). Mapping to Candidacy Framework was partial for seven sub-themes, particularly for individuals with a personal or family history of migration. The meta-ethnography allowed for the theory: ‘Respect, informed choice, and trust enhances candidacy whilst differences in healthcare systems, culture, and systemic barriers have the propensity to diminish it’.

Conclusion

Improvements in antenatal care utilisation must focus on the joint (service-user and -provider) nature of responsibility for care-seeking, through co-production. We suggest two additional Candidacy Framework constructs: ‘intercultural dissonance’ and ‘hostile bureaucracy’, which reflect the multi-generational impact of migration on healthcare utilisation and the intersection of healthcare utilisation with a hostile and bureaucratic environment.

Funding

ESRC Doctoral training fellowship (ES/P000703/1)

Registration

This review was registered with PROSPERO [CRD42023389306].

Research in Context

Evidence before the study

Delayed or reduced utilisation of healthcare during the perinatal period can be detrimental for both the mother and baby. Women from marginalised and underserved communities face increased barriers to seeking and engaging with care during pregnancy, which were likely further exacerbated, disproportionately, by global changes in maternity care services during the COVID-19 pandemic. A search of six electronic databases was conducted for eligible qualitative research studies published between 2018-2025 in high-income countries (HICs), to investigate factors affecting experiences of care-seeking during pregnancy, by women and birthing people from underserved communities. The Candidacy framework was used as a theoretical lens to interrogate the data, to understand the dynamic process by which people’s eligibility for healthcare is jointly negotiated between themselves and the health system.

Added value of this study

Drawing from 51 published studies with data from 1,347women in 14 countries, this systematic review and meta-ethnography led to the development of a theory: Respect, informed choice, and trust enhances candidacy whilst differences in healthcare systems, culture, and systemic barriers have the propensity to diminish it. We add to the existing literature by providing an in-depth analysis of barriers and facilitators of care-seeking behaviour amongst a population with high levels of social complexity. Using the lens of Candidacy, we observed a dominance of connections across joint- and health system-level factors as compared to individual-level ones, emphasising joint responsibility for positive experiences of maternity care-seeking. Furthermore, we propose two new constructs of ‘intercultural dissonance’ and ‘hostile bureaucracy’ to be added to the Candidacy framework, as emerging of particular relevance to migrants, reflecting intergenerational relationship changes and hostile immigration policies faced by these individuals.

Implications of all the available evidence

The present synthesis emphasises the need for policy and practice improvements in maternity care utilisation, which focus on the joint (service-user and -provider) nature of responsibility for care-seeking, through co-production. In particular, events of the last decade have emphasised the underserved nature of migrants, refugees, and asylum seekers; a population which has grown exponentially in the recent past due to various humanitarian crises, and are in need of additional support in maternity care services in HICs.

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